wx.lib.softwareupdate: Access denied when trying to download update

wxPython Users
1

Hello wxPython-users,

as mentioned in the subject the update module gets an ‘ioerror 13: access denied’ and hangs retrying. I’m able to open the update-url in a browser and get the update file. So why isn’t the update module able to download the file?

Torsten

2

Are you trying from behind a firewall - that is the usual cause of
this message?

···

On 28/04/13 19:16, Torsten wrote:

Hello wxPython-users,

    as mentioned in the subject the update module gets an

‘ioerror 13: access denied’ and hangs retrying. I’m able to open
the update-url in a browser and get the update file. So why
isn’t the update module able to download the file?

Torsten

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3

No, i’m not behind a firewall. The update module is able to download the changelog, but not the update file. Both are on the same site/folder.

···

Am Montag, 29. April 2013 06:45:43 UTC+2 schrieb Gadget Steve:

On 28/04/13 19:16, Torsten wrote:

Hello wxPython-users,

    as mentioned in the subject the update module gets an

‘ioerror 13: access denied’ and hangs retrying. I’m able to open
the update-url in a browser and get the update file. So why
isn’t the update module able to download the file?

Torsten

–

  You received this message because you are subscribed to the Google

Groups “wxPython-users” group.

  To unsubscribe from this group and stop receiving emails from it,

send an email to wxpython-user...@googlegroups.com.

  For more options, visit [https://groups.google.com/groups/opt_out](https://groups.google.com/groups/opt_out).

Are you trying from behind a firewall - that is the usual cause of

this message?

–
Steve Gadget Barnes

4

Argh, damn, :frowning: the access wasn’t denied to the download file, the app didn’t have write access to the local folder. Because the dialog was titled ‘downloading’ i thought the access to the update file on the web was denied.

Torsten

5

Torsten wrote:

Hello wxPython-users,

as mentioned in the subject the update module gets an 'ioerror 13:
access denied' and hangs retrying. I'm able to open the update-url in a
browser and get the update file. So why isn't the update module able to
download the file?

[ I see that you already figured this out, but since I already wrote this reply you get to read it anyway. :wink: ]

It may be that it is having a permissions problem on the receiving side, as in being unable to write to the location where it is trying to download to. Since it needs to write to a subfolder in the application's install location then the user needs to have write permission there, (not only for the download but also for installing the new version of the application.) I think Esky is supposed to automatically use the system's elevate permissions dialog if needed, but perhaps there is something in wx.lib.softwareupdate that is blocking that somehow.

···

--
Robin Dunn
Software Craftsman